The Challenge: For a high-growth, international digital financial services platform provider, rapid expansion created a complex hurdle: how to keep delivery fast while staying obsessed with the customer. Operating across global markets, their product and technology functions were at a crossroads. To maintain their edge, they needed to move away from structural silos and narrowly … Read more

The Challenge: In the fast-moving world of an ASX-listed enterprise, staying ahead requires an evolving “people engine.” Six years ago, the Chief People Officer asked us to help shape their People Strategy. That initial collaboration grew into a multi-year partnership that transformed an entire organisation of 1,700 people across Australia. The Solution: By serving as … Read more

The Challenge: For an iconic Australian organisation, history was both a strength and a hurdle. Operating in a rapidly evolving industry with a 3,000-plus workforce spread across the country, they were battling fragmentation. For their next era of growth, they needed to stop looking backward and start aligning their purpose, culture, and operating model for … Read more

Most people know Roger Martin’s WWNTBT? test, What would need to be true… for this idea/strategy/action/choice to work? We have our own WDENTK? test. What does everyone need to know… to be able to contribute effectively to your meeting, offsite or discussion? Levelling the Playing Field At the start of any strategy conversation in particular … Read more

Ten years ago, I joined the ABC’s Four Corners for their “Future Proof” episode to discuss what was next for the Future of Work. I said a bunch of stuff so, a decade later, how do my predictions stand up? Benchmarking the Evolution of AI “The future of computing is not just [computers] doing things … Read more

Recently, Fifth Frame hosted a panel discussion on Reimagining Productivity in a Changing Workforce in partnership with Peoplecorp HR Recruitment Specialists. A big thank you to our incredible panellists, Georgie Dent, Emma Hogan and Jeremy Thorpe for their perspectives on all things people, policy and performance in relation to productivity. The Strategic Foundations of Productivity … Read more

In December, the Productivity Commission will unveil its final inquiries into five priority areas aimed at boosting Australian productivity. One of these inquiries focuses on harnessing data and digital technology, specifically “Enabling AI’s productivity potential. The Implementation Gap Despite the hype surrounding AI, it’s concerning that 95% of Gen AI implementations are failing. At Fifth … Read more

In December, the Productivity Commission will unveil its final inquiries into five priority areas aimed at boosting Australian productivity. One of these inquiries focuses on harnessing data and digital technology, specifically “Enabling AI’s productivity potential.” The Readiness Gap Despite the hype surrounding AI, it’s concerning that 95% of Gen AI implementations are failing, largely due … Read more