Driving Productivity Through Your Operating Model: An AI-Human Lens

Driving Productivity Through Your Operating Model: An AI-Human Lens

In December, the Productivity Commission will unveil its final inquiries into five priority areas aimed at boosting Australian productivity. One of these inquiries focuses on harnessing data and digital technology, specifically “Enabling AI’s productivity potential.”

The Readiness Gap
Despite the hype surrounding AI, it’s concerning that 95% of Gen AI implementations are failing, largely due to a lack of human readiness.

At Fifth Frame, we believe that sustained productivity through AI can only be achieved by placing people at the centre of the entire process.

Designing for the Human Element
Key considerations include:

  • Designing roles that promote and enhance employee engagement.
  • Safeguarding the essential ‘human glue’ in task design.

Building a People-First Foundation
Setting your people up for success is the foundational element for driving genuine productivity within your operating model. Regardless of where you are on your AI journey, consider these concepts to help shape a people-first approach.